Returns & Exchanges

30 days to return from time of purchase

*Items must be laundered and cleaned in order to qualify for a return.

*Does not apply to items deemed to be worn out from regular use or damaged due to abuse, neglect or accidents.

*Discounted items more than 20% are final sale


Return Policy

Customer is responsible for return shipping. Simply email with your order number, the item you’re returning, and the reason you’re calling it quits. Once Customer Service receives your request, a representative will respond with a prepaid shipping label. Print your label, tape it to the outside of your return package, and drop it off at the nearest UPS store. After inspecting the returned item to ensure it meets our return policy, we’ll process your refund and credit your original payment method.

Please include a copy of the packing slip, electronic receipt, or order number along with the reason for the return.

  • Gear Coop is not responsible for lost or damaged shipments.
  • Returns processed outside of our customer service department are not valid for refund.
  • Please allow 2-3 weeks to process your return, good things come to those who wait.

If an item purchased from ever fails due to a manufacturing defect, we will take it back and give you a replacement or refund at any time, no matter when you bought it. We got you.


Lost your order number?

Contact and we’ll help you find it and get started with the return process.



The easiest way to exchange an item is to mash two potatoes with one fork. Go purchase the item you want before somebody else swoops you and then follow the above steps for returning your original purchase. You’ll be charged for the new order and then refunded as soon as we process your return shipment. Easy as pie, or potatoes!


Wrong Orders

Sometimes perfection eludes us. If we mistakenly sent you the wrong size, color, or item, don’t worry, you won’t pay a dime.

Call us at 714-928-7389, Monday - Friday, 8am-5pm PT. We’ll get the return process started and send you a prepaid shipping label so you’re not on the hook for anything.


Third-Party Sites Return Policy Exclusion

Return policy only apply to items purchased at or in our store.

Sorry, items purchased through Amazon or other third-party sites are not eligible; please consult their specific policies for details.